Bullseye CX Services
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Data Analytics
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Smart Planning
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CRM Integration
BullsEye CX INSIGHT is a dynamic data analytics service that brings together both, structured and unstructured data points to deliver actionable insights.
By analysing data across all your organisation’s accessible customer touchpoints, BullsEye CX INSIGHT identifies various patterns and trends in customer behaviour. Our actionable insights can help your teams create customer engagement strategies and promotions that will build customer retention, enhance their experience and deliver greater LTV.
Using advanced data modelling, we can help test various hypotheses and conduct A/B testing to deliver data supported strategies that will yield measurable results to your top-line growth. Our 3 core values: Validity, Accuracy and Timeliness drive our data teams to bring high quality business intelligence to your organisation.
Bullseye CX Services can help your organisation with:
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Data Analytics & Business Intelligence
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Advanced Customer Segmentation
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Heat Mapping and Data Visualisation
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Predictive Modelling
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CRM OptimisationText Analytics
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Bullseye CX Services
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The Member Alignment Program that Bullseye CX developed really got our staff thinking what drives our members purchase decisions. Bullseye CX has helped us achieve some great trading results with profits that have not been enjoyed for years. "
We knew that great service would drive our business forward, BullsEye CX creates a tangible structure that binds together a range of customer service tactics. The Service Blueprinting program allowed us to identify what members really want in a service-package and gave us a tool to measure changes in customer satisfaction. "
The Program developed by BullsEye CX really gave me a better understanding of which customers were walking away from my business. The “reconnecting lost members” program provided a great ROI and impacted positively on our profit. "
Bullseye CX’s MaCSEER yielded valuable insights into improving the customer experience for our members across the Mounties Group. Of particular value was Bullseye CX’s work around Employee Engagement that revealed opportunities to improve our front-line service capability. "
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